Customer Rights and Responsibilities
1. Basic Liability Coverage
- D-Seekers Moving & Logistics provides basic liability coverage for all moves, calculated at $0.60 per pound per item.
- This coverage is included at no additional cost.
2. Full-Value Protection (Optional)
- Clients may purchase Full-Value Protection to ensure their items are fully covered in case of loss or damage.
- This option covers repair, replacement, or cash settlement based on the current market value of the items.
3. Exclusions from Coverage
We do not cover damage or loss of:
- Perishable items or food.
- Jewelry, cash, or high-value personal items.
- Items packed by the client without proper labeling or packaging.
4. Claim Process
- All claims must be reported within 48 hours of delivery.
- Clients must provide photos and proof of value to process claims.
- Claims may take up to 30 days for resolution.
5. Contact Information
For insurance claims, please contact:
Email: info@dseekersmoving.com
Phone: 716-232-0975
Customer Testimonials
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"DSeekers Moving made my local move so easy! The team was professional, punctual, and efficient. They packed everything with care, and my fragile items arrived in perfect condition. Highly recommend!"
— Samantha L. -
"We had to move our office to a new location, and DSeekers Moving made it a breeze. They were quick, organized, and took care of everything. I couldn’t be more satisfied!"
— Tom R.