Refund and Cancellation Policy
Effective Date: 03/12/2025
1. Cancellations by Client
- Clients must provide at least 48 hours notice for cancellations to avoid fees.
- Cancellations within 48 hours of the scheduled move date may incur a fee of 20% of the total service cost.
2. Refunds
- If services are canceled with proper notice, clients will receive a full refund of any deposits or prepayments made.
- Refunds will be processed within 5-7 business days.
3. Rescheduling
- Clients may reschedule their move at no additional cost if notified at least 48 hours in advance.
- Same-day rescheduling may incur an additional charge.
4. Company Cancellations
- We reserve the right to cancel or reschedule services due to unforeseen circumstances such as weather, accidents, or staff shortages.
- In such cases, clients will receive a full refund or the option to reschedule without penalty.
5. Contact Information
For refunds or cancellations, please contact:
Email: info@dseekersmoving.com
Phone: 716-232-0975
Customer Testimonials
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"DSeekers Moving made my local move so easy! The team was professional, punctual, and efficient. They packed everything with care, and my fragile items arrived in perfect condition. Highly recommend!"
— Samantha L. -
"We had to move our office to a new location, and DSeekers Moving made it a breeze. They were quick, organized, and took care of everything. I couldn’t be more satisfied!"
— Tom R.